ZERO BALANCING HEALTH ASSOCIATION

Portal FAQs


Membership


Q: I am interested in membership. Where can I learn more?
A: Thank you for your interest, if you would like to learn more about
ZBHA membership please click here.



Portal


Q: I am a current member or account holder. How do I access my account?
A: If you know your username and password please click here to login. If you do not know your username and password you can retrieve that information by clicking here and entering the email address that was used to sign up for your account. 

Q: How do I update my profile?
A: To update your profile, click on "My Profile" in the portal menu. Review your information, make changes as necessary, and click on the "Save Changes" button to update your profile. 
Please note: All "required" fields must be filled out prior to updating your profile otherwise changes will not be saved.

Q. How do I add my member profile to the ZBHA online member directory?
A: In order to add your member profile to appear in the online member directory, please use the following steps:
  • Login to your member account
  • Click on "My Directory Options" in the portal menu
  • Click to select your category from the "Directory Categories" section
    • Please Note: In order for your profile to appear in the online member directory the directory category must be selected
  • Under the "Directory Display Options" section, click to select each contact information field you wish to have displayed in the online member directory
  • Click on the "Save Changes" button at the bottom of the page when finished
Q: How can I renew my membership online?
A: You can renew your membership with ZBHA by selecting "Membership Renewal" in the portal menu.



Username & Password Assistance


Q: I do not know my username and password.
A: If you are a current member or account holder of ZBHA you can retrieve your username and a temporary password via email by clicking here and entering the email address that was used to sign up for your account.

Q: I don't know the email address that was used to sign up for my account
A: If you attempt to retrieve your credentials and your email does not match what we have on file please contact the ZBHA office here.

Q: I received an email containing my username and a temporary password, what next?
A: Please proceed to the login page and type in your username and temporary password.

Q: I am having trouble accessing my account with the username and temporary password that was sent to me.
A: We recommend that you type the username and password that was provided via email. If you copy and paste the selection into the username and password fields, sometimes you are copying and pasting an extra "space" which the system will not recognize. 

Q: I pressed the "Retrieve Username and Password" button more than once, will I get more than one email? 
A: You can retrieve your username and a temporary password as many times as you wish but the system will send you additional emails. Note that the most recent email you've received will contain the temporary password that will allow you to access your account.



Committees & Groups


Q: Can I join a committee or group?
A: Yes. We have a number of committees & groups which are available to join. We encourage you to review them by visiting the committee section of our website. Click here to log in to your profile. Next, click on "Committees & Groups" in the portal menu.

Q: How do I view my committee & group memberships?
A: Click here to log in to your profile. Next, click on "Committees & Groups" in the portal menu.



Courses


Q: How do I register for a course?
A: Click here to log in to your profile. Next, click on "Events & Registrations" in the portal menu. You can select an instructor's name from the category dropdown menu at the bottom of the page and click on the change button to filter courses by that instructor. Once you locate the course you wish to register for, click on the name of the course then click on the register now button and complete the registration steps.


Upcoming Courses

  • 20
    Aug
    ZBI

    8/20/2020 to 8/23/2020 CDT

  • 27
    Aug
    ZBI

    8/27/2020 to 8/30/2020 EDT

  • 5
    Sep
    FMJ SKILLS

    9:30 AM to 5:00 PM EDT

  • 9
    Sep
    ZBI

    9/9/2020 to 9/12/2020 EDT

View All Events